At S7S, we are committed to providing a safe and reliable shopping experience. If any purchased product is found to have a defect or functionality issue, you are eligible for a 100% refund within the first 30 days from the date of purchase.

Refund Eligibility

A full refund may be issued under the following conditions:

1. The product has a verified technical issue or does not function as described.

2. The issue occurs within 30 days of the purchase date.

3. Proof of purchase (order number, receipt, or confirmation email) must be provided.

4. The refund request must be submitted through our official support channel.

Refund Processing Time

Once the issue is reviewed and confirmed by our team, the refund will be processed within 24 hours using the same payment method originally used for the purchase.

Exceptions

Refunds may not be granted in the following cases:

• Misuse, unauthorized modifications, or external damage caused by the customer.

• Requests submitted after the 30-day refund period.

• Missing or invalid proof of purchase.

Contact & Support

To request a refund, please contact our support team with your order details and a description of the issue. Our team will review your request promptly and process your refund if eligible.